Customer Care All jewelry in our salon and on our website is designed and created by hand. We have personally met our designers and know their work. We do our best to represent our jewelry in photos and descriptions, however, sometimes even our best photos do not accurately reflect the true color and sparkle of the stones. Should you prefer to return an item, we are happy to refund your payment as long as it is reĀ­turned to us within 7 days of receipt - insured, in the original packaging, and in pristine condition. Special orders, however, are non-refundable....we offer store credit only on non-sale pieces. We do not refund shipping charges. You are invited to check any other store for their pricing - we just know you'll come back to purchase your special piece with us! If you'd like to take advantage of our $50 off promotion, please enter your email address in the space - you will then receive an email, which you will click on to confirm. After that, a promo code will be emailed to you and you may enter this code to receive $50 off when making your purchase. Also, you will be thrilled to know that we charge NO sales tax for our customers purchasing outside of California. Happy Shopping!


Modern heirlooms... timeless treasures
CREDIT CARDS:
Rock Candy Fine Jewelry accepts the following credit cards:
VISA Mastercard American Express

SHIPPING INFORMATION:
Most items are shipped within 48 hours of receiving your order.
We ship via USPS insured. Delivery charges are calculated
based on value of package and shipping destination. Exact
amount will be shown on your order form. For your convenience, we also offer Next Day Air service.

FOR RETURNS ONLY, PLEASE SEND TO:
Rock Candy Fine Jewelry
2658 Del Mar Heights Rd., #214
Del Mar, CA 92014
*Credit will be issued only if item is in undamaged, unworn condition and returned within 7 days of receipt. PLEASE email to inform us that you will be making a return. Also, please re-package jewelry the same way as it was shipped to you, using padding (tissue, bubble wrap, etc.). When shipping items back to us, PLEASE insure them for for the purchase price. If item is lost in transit, we will not credit your card unless item was insured. Thank you!
CALL US AT:
Phone: 858-350-6459

EMAIL INQUIRIES:
Info@RockCandyFineJewelry.com